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Principal Supervisor - Performance Cntr


Belleville, MI, US

Company:  DTE Electric Company
Job ID:  4888

The future is bright at DTE Energy! We are one of the largest Fortune 500 diversified utilities in the United States with an aspiration to be the best-operated energy company in North America and a force for good in the communities we live and serve.  We have businesses in 26 different states and are comprised of regulated utility and non-utility businesses.  Our utility business provides electric and gas service to approximately 3 million customers.  Our non-utility businesses include a diversified portfolio of energy related companies, ranging from gas storage and pipelines to renewable power development.

DTE Energy’s utility and non-utility businesses are poised for significant growth. We look forward to working with highly motivated and team-oriented individuals to energize our efforts of growing economically and environmentally.

Recently, DTE Energy has been recognized as an outstanding place to work and has received the following accolades:

* Gallup Great Workplace Award for consecutive years
* Civic 50 Award for corporate citizenship excellence
* Indeed’s annual “50 Best Places to Work” award for two years running
* Metropolitan Detroit’s 101 Best and Brightest Companies to work For
* J.D. Power Customer Satisfaction Award
* Professional Women’s Magazine/Black EOE Journal “Best of the Best”
* Computerworld’s 100 Best Places to Work in IT
* Best Employers for a Healthy Lifestyle Gold Award
* Detroit Free Press Green Leaders Award

DTE Energy is an equal opportunity employer and considers all qualified applicants without regard to race, color, sex, sexual orientation, gender identity, age, religion, disability, national origin, citizenship, height, weight, genetic information, marital status, pregnancy, protected veteran status or any other status protected by law.



Job Summary

Supervises Distribution Operations (DO) Performance Center personnel and leads collaborative efforts with DO business groups and vendors. Plans, implements, and oversees activities regarding distribution reliability metrics and analysis, as well as special assignments. Leads and manages the communications to DO leadership related to reports/special assignments. Leads and participates in operational technology strategy development and implementation.

Key Accountabilities
  • Leads a team responsible for querying and analyzing data using statistical and computer software or other analytical tools, such as SPSS, SAS, R, Python, in raw and aggregate forms.
  • Supports distribution operation reliability and restoration strategy.
  • Leads strategy development using advanced meter installation (AMI) data for reliability performance management.
  • Leads the effort to create and enhance dashboards/reports for business and operation teams.
  • Ensures business scorecards are accurate and on time.
  • Manages data analysis projects including customer’s experiencing multiple interruptions (CEMI), restoration estimate accuracy, outage information (cause, crew status, etc.) to reduce customer concerns.
  • Conducts data analysis and forecasts reliability performance.
  • Leads cross-functional project teams, including IT to create data platform analytics using Netezza systems.
  • Works with all distribution business groups in developing process standardization and uniformity related to reliability metrics.
  • Leads the continuous improvement commitment and efforts: designing processes; establishing quality/quantity standards and metrics; collecting, refining, adapting and communicating best practices; sharing knowledge and developing staff in a systematic fashion. Uses process design outcomes to solve problems.
  • Performs or ensures the accomplishment of the following core supervisory/management functions for the group: planning, organizing, directing the performance of ongoing activities and special assignments, staffing (employee selection, training/coaching and performance management), time-entry, coordinating, reporting and budgeting.
Minimum Education & Experience Requirements
  • Bachelor's degree
  • (5) five years of job-related experience, inclusive of two years experience in leading projects or lead worker level responsibilities.
Other Qualifications

Other Requirements:

  • Extensive knowledge of Distribution Operation reliability metrics.
  • Data analysis, data presentation, and data development skills.
  • Knowledge of developing and executing SQL/ Netezza queries.
  • Knowledge of Big Data and Analytics technologies (e.g., Hadoop and Cloud Computing).
  • Communicates effectively (verbally and in writing) with individuals at all levels, inside and outside the organization.
  • Analytical and problem-solving skills consistent with the ability to identify key issues from a broad range of alternatives, and recommend optimal solutions for various situations.
  • Ability to apply project planning and implementation and/or continuous improvement principles to affect tangible, positive outcomes.
Additional Information

Incumbents may engage in all or some combination of the activities and accountabilities, and utilize varying combinations of the competencies cited in this description, depending on the organization and role to which they’re assigned.  This description is intended to describe the general nature and level of work being performed by incumbents in this job.  It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the right of any supervisory or management representative to assign, direct and control the work of employees under their supervision.