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IT Delivery Lead

Location: 

Detroit, MI, US

Company:  DTE Eng Corp Svcs LLC
Job ID:  7748

DTE is one of the nation’s largest diversified energy companies. Our electric and gas companies have fueled our customer’s homes and Michigan’s progress for more than a century. And as Michigan’s largest source of renewable energy, we’re creating a cleaner, healthier environment to power our future. We’re also serving communities beyond Michigan, where our affiliated businesses offer renewable energy, emission control technologies, and energy services to industries in 19 states.
 

But we’re more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and we use our energy to be a force for growth and prosperity in our communities.  When you join us, you’ll be part of a team that welcomes, recognizes, and celebrates differences and values everyone’s health, safety, and wellbeing.  Are you ready to make that kind of difference? Bring your energy to DTE. Together, we can achieve great things.
 

Testing Required: Not Applicable

 

Job Summary

The IT Delivery Lead is an informal leadership work lead role responsible for providing direction to IT delivery teams supporting the planning, development and implementation of project efforts that utilize information technology solutions. This is a senior level individual contributor role which uses its expertise and influence to coordinate project activities and act as the lead liaison between project teams in IT, customer business unit and MEP (Major Enterprise Projects) project management organization. This role understands the structure, policies, and operations of an organization; working in conjunction with team members, within the architectural direction to recommend pathways and solutions that enable the organization to achieve its technology goals.

Key Accountabilities

  • Lead day to day activities of one or more project delivery teams, ensuring alignment to software delivery processes and best practices. Provide IT oversight of project management activities and deliverables for project teams though all phases of the software development cycle.
  • Works with the MEP Project Managers to define, develop, establish and maintain project management standards, procedures, project deliverables, and metrics.
  • Obtains feedback throughout the process to ensure project efforts meet customer time/cost/performance expectations.
  • Serves as Subject Matter Expert to the assigned portfolio.
  • Works in conjunction with technical experts, vendors and business analysts in influencing technology selection/direction to determine if a standard or custom solution is required.
  • Acts a liaison between business unit and IT teams to plan and coordinate solution delivery work activities in the most cost effective and efficient means.
  • Oversees the system development and release management process, as well as client/customer vendor relationships to ensure service expectations are met.
  • Works with business units to prepare for project implementation; coordinating communication plans, process changes and training.
  • Initiates new ideas and approaches; utilizes Continuous Improvement (CI) to improve current processes/approaches.
  • Establishes and maintains relationships with a diverse group of executives, managers and SMEs within IT and business unit groups.
  • Collaborates with project team members, project managers, and leadership to avoid and resolve conflicts.
  • Communicates technically complex issues in simple terms for various audiences.

Minimum Education & Experience Requirements

  • High school education or equivalent and 8 years job related experience
  • OR Associates degree in Information Technology related discipline or similarly accredited twoyear program and 5 years of job related experience
  • OR Bachelor's degree in Information Technology related discipline and 5 years of job related experience

Other Qualifications

Preferred

  • Project Management Professional (PMP) certification
  • Four-plus years software development/project management/enterprise application implementation experience
  • Specific experience leading cross-site/cross functional project teams and addressing business and technical issues
  • Experience managing projects/leading teams by applying industry standard techniques, project management tools and continuous improvement principles
  • The preferred candidate will have a minimum of 5 years experience implementing cyber security, ServiceNow, IT infrastructure, or Gas Operations solutions.
  • Experience as a Technical Lead, BA with CR&B application, Work and Asset Management systems (Maximo, Service Suite, Environmental Systems Research Institute [ERSI] ) within support of Gas Operations.
  • Practical experience with Agile delivery methodologies.

Other Requirements

  • Advanced knowledge/experience with defining, tracking and analyzing metrics
  • Consulting and influencing skills consistent with the ability to build relationships and influence parties; may include getting parties to embrace changing expectations and initiatives.
  • May be required to work on-call and provide off-hours support.
  • Written/verbal communication and advocacy skills consistent with the ability to present results of projects and research.
  • Ability to engage in persuasive interaction with senior and executive leadership.
  • Competent in multi-tasking (i.e the ability to prioritize & manage multiple tasks, issues or projects that may include high visibility initiatives and require innovation, teamwork, and planning)
  • Balances multiple demands from superiors, subordinates, and/or peers in a positive and evenhanded fashion; displays a calm demeanor under pressure.

Additional Information

Incumbents may engage in all or some combination of the activities and accountabilities, and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision.


At DTE Energy, we are committed to providing an inclusive workplace where everyone feels welcome and a sense of belonging. We seek individuals with a heart for service, a passion to help our communities prosper, and ideas to help shape the future of energy. We are proud to be an equal opportunity employer that considers all qualified applicants without regard to race, color, sex, sexual orientation, gender identity, age, religion, disability, national origin, citizenship, height, weight, genetic information, marital status, pregnancy, protected veteran status or any other status protected by law.


Nearest Major Market: Detroit