Senior Instructional Designer - Continuous Improvement

Location:

Detroit, MI, US

Company: DTE Eng Corp Svcs LLC

Job ID: 14689

DTE is one of the nation’s largest diversified energy companies. Our electric and gas companies have fueled our customer’s homes and Michigan’s progress for more than a century. And as Michigan’s largest source of renewable energy, we’re creating a cleaner, healthier environment to power our future. We’re also serving communities beyond Michigan, where our affiliated businesses offer renewable energy, emission control technologies, and energy services to industries in 19 states.

But we’re more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and we use our energy to be a force for growth and prosperity in our communities. When you join us, you’ll be part of a team that welcomes, recognizes, and celebrates differences and values everyone’s health, safety, and wellbeing. Are you ready to make that kind of difference? Bring your energy to DTE. Together, we can achieve great things.

Testing Required: Not Applicable

Hybrid Role: Must be able to come on-site periodically and reside a commutable distance from the assigned work location.

Emergency Response: Yes – Must be available to perform a primary assignment in support of DTE’s emergency response to storms or other events that impact service to our customers.

Job Summary

Leads development of training content and provides guidance for training and development initiatives. Partners with business units to develop systematic approach to training methods. Assesses effectiveness of training through self-assessment, feedback, and evaluation and seeks innovative solutions to develop training solutions. Works with groups on training requests and helps ensure required qualifications are maintained. Mentors other members of the team. Supports the Learning and Technical Development (LATD) Shared Services organization.

Key Accountabilities

Develops training content covering a range of areas, including specific products, policies and procedures, use of computers and software, interpersonal skills, quality and process issues, and product and technical knowledge
Provides senior-level guidance for complex training and technical development projects
Leads teams in completion of training and technical development projects
Collaborates with business units to identify and validate content for the development of training materials (e.g., video, print, audio, web-based training, and simulations)
Understands business unit activities, priorities, and learning needs to ensure training materials are focused and meets objectives
Creates design documents and analysis reports for complex/technical content development
Plans and schedules activities and resources to support training analysis, design and delivery
Applies best practices for instructional design methodology, information design, and writing skills to design and develop materials for E-learning, instructor-led courses, webinars, and on-the-job training that support engagement and results in a blended learning environment
Leads process to identify problems with procedures or processes and develops solutions
Coaches and mentors the development of other team members

Minimum Education & Experience Requirements

This is a dual-track base requirement job; education and experience requirements can be satisfied through one of the following two options:

Bachelor's degree and four (4) years of experience in education or related field; OR
High School diploma or GED and eight (8) years of experience as an instructor or instructional technology position

Other Qualifications

Ability to use and apply training development tools (e.g., Lectora, Articulate, UPerform, Captivate, etc).
Familiar with the ADDIE (Analysis, Design, Develop, Implement, Evaluation) model as basic training development strategy
Outstanding communication skills, oral and written, to manage the conversion of raw content into usable training materials
Knowledge of adult instructional and learning theory principles
Exhibits strong level of professionalism
Works under general supervision
Multi-task oriented and ability to be self-directed
Ability to be flexible and work under changing priorities
Capable of assessing learning and performance
Ability to interpret various reports, recognize trends, and offer solutions
Proficient with computer and office software applications (e.g., Microsoft office, including PowerPoint, Word, and Excel) and Windows
Ability to learn new software, hardware and tools
Able to direct work activities of junior personnel
Understanding of continuous improvement principles and activities

Additional Information

Incumbents may engage in all or some combination of the activities and accountabilities, and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision.

PRIVACY NOTICE TO CALIFORNIA JOB APPLICANTS

At DTE Energy, we are committed to providing an inclusive workplace where everyone feels welcome and a sense of belonging. We seek individuals with a heart for service, a passion to help our communities prosper, and ideas to help shape the future of energy. We are proud to be an equal opportunity employer that considers all qualified applicants without regard to race, color, sex, sexual orientation, gender identity, age, religion, disability, national origin, citizenship, height, weight, genetic information, marital status, pregnancy, protected veteran status or any other status protected by law.