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Manager - Facility Operations


Livonia, MI, US

Company:  DTE Eng Corp Svcs LLC
Job ID:  5139
Job Summary
    Assume statewide responsibility for all DTE facilities, acreage, operation planning, management, stewardship and code compliance. Negotiate service level agreements for the organization. Provide leadership to represented and non-represented employees, formulate business plans, and execute operational decisions to optimize the value of assets. Provide safe, productive and cost effective environments for employees, business units and the enterprise.
Key Accountabilities
  • Overall responsibility for the management of grounds, structures, building equipment, state and federal code compliance and client service for DTE facilities. Provide overall leadership to Facility Operations' employees assigned to the department. Leadership responsibilities include team building, job selection, coaching, development, performance management, salary and reward administration.
  • Negotiate and administer collective bargaining agreements for the business unit's represented employees.
  • Establish partnerships with the unions founded on trust, respect, and a shared responsibility to aggressively pursuit business excellence. Long range planning of Facility Operations and maintenance.
  • Prioritize and balance business unit need and corporate financial constraints.
  • Analyze customer satisfaction surveys and initiate action plans for improvements.
  • Negotiate Service Level Agreements with cross-functional teams that meet the needs of all business units.
  • Develop and administer Facility Operations policies and procedures.
  • Responsible for the development, monitoring, and forecasting of a $33 million budget.
  • Custodial responsibility and state wide compliance for fire and security alarm systems.
  • Define and redefine product and service offerings to meet clients' anticipated needs and budget.
  • Responsible for federal and state regulatory compliance.
  • Develop business unit goals, objectives and tactics.
  • Select, monitor and negotiate with numerous cross-function vendors statewide.
Minimum Education & Experience Requirements
  • Bachelor degree in a related field with eight years of experience in the related field or an equivalent combination of education and experience
Other Qualifications


  • Facility Management or construction/project management experience
  • Experience with collective bargaining agreements


Other Requirements

  • Competent in budget maintenance, financial forecasting, project management, strategic planning, organization and job design, safety program implementation, staff training and development, continuous improvement concepts and techniques.
  • Knowledge of quality management system methodologies.
  • Knowledge of federal & state regulations and compliance
Additional Information

Incumbents may engage in all or some combination of the activities and accountabilities, and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision.