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Site Asset & Operations Administrator


Philadelphia, PA, US

Company:  DTE Energy Services, Inc.
Job ID:  5552

The future is bright at DTE Energy! We are one of the largest Fortune 500 diversified utilities in the United States with an aspiration to be the best-operated energy company in North America and a force for good in the communities we live and serve. We have businesses in 26 states and are comprised of regulated utility and non-utility businesses.  Our utility business provides electric and gas service to approximately 3 million customers.  Our non-utility businesses include a diversified portfolio of energy related companies, ranging from gas storage and pipelines to renewable power development.

DTE Energy’s utility and non-utility businesses are poised for significant growth.  We look forward to working with highly motivated and team-oriented individuals to energize our efforts of growing economically and environmentally. 

Recently, DTE Energy has been recognized as an outstanding place to work and has received the following accolades:

* Gallup Great Workplace Award for multiple years
* Civic 50 Award for corporate citizenship excellence
* Indeed’s annual “50 Best Places to Work” award for two years running
* Metropolitan Detroit’s 101 Best and Brightest Companies to work For
* J.D. Power Customer Satisfaction Award
* Professional Women’s Magazine/Black EOE Journal “Best of the Best”
* Computerworld’s 100 Best Places to Work in IT
* Best Employers for a Healthy Lifestyle Gold Award
* Detroit Free Press Green Leaders Award

Job Summary

This is a professional position responsible for accounting and on-site office management functions at the DTE Philadelphia site.  Work involves performing difficult and complex services requiring a high level of independent judgment, initiative and discretion.  Work is under general supervision with work results reviewed through the achievement of results desired and adherence to Company and Customer (PIDC) policies and procedures.

Key Accountabilities

  • Performs and fully understands the billing and accounting for the utility accounts at The Navy Yard
  • Manages PIDC electric utility Accounts Receivable including government, private/commercial and public/private university customers
  • Maintains meter and customer master data
  • Firm understanding of Advanced Metering Infrastructure
  • Point of Contact for Meter Data Management System and external vendors
  • Administers customer electric service contracts, deposits (escrow accounts), and customer account data and performs required transactions for account changes (including new, relocating and departing customers, and other existing customer account data updates)
  • Prepares and processes payment requests for all PIDC utility expenses
  • Maintains electricity commodity volume tracking report for goods purchased and sold including monthly, YTD, annual reconciliation of PECO and DTEP meter reads.

Key Accountabilities

  • Prepares monthly management reports communicating the financial performance of PIDC electric utility
  • Administers PIDC tariffs, including analysis, documentation and implementation of rate changes
  • Provides courteous and responsive service to PIDC electric utility customers (Navy, commercial and industrial businesses)
  • Participates in the preparation of the annual utility budget by providing historical and statistical data
  • Understands and adheres to internal control policies and procedures, and adheres to best industry practice
  • Screens and prioritizes mail and telephone calls, and follows through as needed
  • Manages administrative projects/programs and day-to-day office activities including purchasing process, time entry and expense reporting
    • Processes requisitions and issues completed purchase orders
    • Compiles and sends weekly packages to home office in support of purchase-to-pay process
    • Assists with hourly employee time keeping
  • Assists home office accounting department as necessary
    • Month-end accruals and status of open purchase orders
    • Invoicing for completed project work

Key Accountabilities

  • Evaluates processes for improvements, makes recommendations and provides guidance to other staff regarding office policies/procedures as needed
  • Updates and organizes financial, customer records/files
  • Maintains office supply inventory and maintains all office equipment
  • Composes routine and non-routine written business correspondence
  • Supports Operations Team from an administrative standpoint
  • Proactively participates in the design and adoption of new technology and work processes in support of The Navy Yard Grid Modernization program.
  • Performs all other related duties as assigned


  • Fills in for O&M Technicians as directed
  • Assists with cable testing, fault locating, switchgear change over and restoration as directed
  • Assists with Preventative Maintenance and new installations as directed
  • Updates site CMMS
  • Uses knowledge of grid operations and maintenance to assist with capital projects as directed

Minimum Education & Experience Requirements

An Associate's degree or equivalent from an accredited two-year college or technical school in Accounting, Finance or a closely related field of study. Working knowledge of Advanced Metering Infrastructure and Utility Billing Process. A minimum of two years experience in accounting or an equivalent combination of education and experience, to provide for the following:


  • Intermediate knowledge of Microsoft Word and Excel
  • Firm understanding of Meter Data Management Systems (MDMS) and experience with these systems is a PLUS
  • Experience in preparing analyses and reports
  • Working understanding of GAAP
  • Excellent/effective interpersonal, team skills
  • Ability to meet deadlines and manage multiple tasks

Other Qualifications


  • Professional maturity and well developed business skills, particularly written and verbal communication skills
  • Willingness and ability to contribute to, adopt and internally promote business process and organizational change
  • Ability to establish and maintain effective working relationships with supervisor, coworkers, management, customer and the general public
  • Ability to function within a matrix organization in which functional and business leaders have equal authority within the organization and employees report to both a functional leader and a business leader
  • Ability to develop and maintain productive relationships with both a functional and business leader, who collaborate on employee issues and decisions (including performance management, compensation and development)

Additional Information


The physical demands characterized in the attached essential and marginal job functions epitomize those that must be met by an employee to properly perform the integral functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please see the attached essential and marginal job functions (general office) for this position, which encompasses the majority of the work for this position. However, the employee must also be able to meet the physical demands required of the Operations & Maintenance Electrical Technician job when called upon to perform those duties.


The employee performs the majority of their job duties in a climate controlled office environment, with a usually moderate noise level. While performing additional duties of this job, the employee may work in an industrial environment, remotely in substations and switchyards, and outdoors as required. Work may be required near moving mechanical parts and/or machinery. The employee is occasionally exposed to fumes or airborne particles and vibration. Position may require the employee to work alone in a variety of environments.


DTE Energy is an equal opportunity employer and considers all qualified applicants without regard to race, color, sex, sexual orientation, gender identity, age, religion, disability, national origin, citizenship, height, weight, genetic information, marital status, pregnancy, protected veteran status, sexual orientation, gender identity or any other status protected by law.

Nearest Major Market: Philadelphia